Privacy Policy

Effective Date: 01/06/2024

SEABLUE SA ("We", "Us", "Our") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we gather, utilize, maintain, and secure your personal information when you access our website fanshake or utilize our solutions. By accessing our Site, you agree to the procedures described in this Privacy Policy. If you disagree with this Privacy Policy, please discontinue using our Site.

1. WHAT CONSTITUTES PERSONAL INFORMATION ?

Personal information encompasses any data that identifies or could reasonably identify an individual. This encompasses, but is not restricted to, your name, email address, IP address, payment details, and any other data connected to your interaction with our Site.

2. WHAT CATEGORIES OF INFORMATION DO WE GATHER ?

We gather both personal information (supplied directly by you) and non-personal information (obtained automatically during your engagement with our Site):

• Personal Information You Supply to Us:
  
  • Account Information:When you create an account, buy products, or enroll in services, we gather personal information including:
    • Name (first and last)
    • Email address
    • Address
    • Phone number
    • Payment information (credit/debit card details)
• Information Gathered Automatically:
  
  • Device Information:Including hardware model, operating system, unique device identifiers, and device settings.
  • Log Information: Includes your IP address, browser type, access times, pages viewed, and actions taken on the Site.
  • Cookies and Similar Technologies: We use cookies to track usage patterns and preferences.

3. HOW DO WE UTILIZE YOUR INFORMATION ?

We handle your personal information for the following objectives:

• To Deliver and Enhance Our Solutions: To handle your requests, administer your memberships, and enhance our solutions.
• To Correspond with You: To address inquiries, send request confirmations, deliver customer assistance, and send promotional communications (if you consent).
• To Customize Your Experience: To adapt the materials and offerings presented to you on our Platform, and to send targeted promotions.
• Regulatory Compliance: To adhere to legal requirements, resolve conflicts, and enforce our agreements.

You can revoke your consent at any time by contacting us at: contact@fanshake.co

4. HOW DO WE DISTRIBUTE YOUR INFORMATION ?

We may distribute your personal information with the following entities:

• Solution Providers: We may distribute your information with trusted third-party solution providers who support operating our Platform, handling transactions, or implementing our solutions (e.g., transaction processors, hosting providers). These entities are required to manage your information securely and only in accordance with our directives.
• Regulatory Compliance: We may reveal your information to government agencies or law enforcement if required to adhere to legal requirements, or in response to a valid court directive or legal procedure.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change via email.

We do not sell your personal information to third parties for promotional purposes.

5. WHERE IS YOUR INFORMATION MAINTAINED ?

Your personal information is maintained securely by our information hosting providers, including Google LLC (for cloud hosting solutions), and is primarily located within the European Economic Area (EEA). We take appropriate measures to ensure your information is managed in compliance with applicable information protection laws.

6. HOW DO WE PROTECT YOUR DATA ?

We use industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. HOW LONG DO WE RETAIN YOUR DATA?

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you wish to unsubscribe or delete your account, your data will be retained only for the period necessary to comply with legal obligations or resolve disputes.

8. COOKIES & TRACKING TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver personalized content. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

For more information, please review our Cookie Notice.

9. YOUR DATA PROTECTION RIGHTS

Under data protection laws (including the GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request information about the data we hold on you and how it is used.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
• Right to Erasure: You can request that we delete your data, subject to certain conditions.
• Right of Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
• Right of Restrict Processing: You can request to restrict how we process your data under certain circumstances.
• Right of Data Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at: contact@fanshake.co

You also have the right to file a complaint with a supervisory authority if you believe your data protection rights have been violated. For UK residents, this would be the Information Commissioner's Office (ICO).

10. SOCIAL MEDIA & THIRD-PARTY LINKS

Our Site may contain links to third-party websites and social media platforms. Please note that these sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information to these platforms.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email or by posting a prominent notice on our Site.

12. CONTACT US

If you have any questions about this Privacy Policy or our data processing practices, please contact us at:

• Email: contact@fanshake.co
• Postal Address: SEABLUE SA, Rue Adrien-Lachenal 26, Geneva, Switzerland, 1207.

13. APPLICABLE LAW & JURISDICTION

This Privacy Policy is governed by and construed in accordance with the laws of Switzerland. Any dispute arising from or in connection with this policy will be subject to the exclusive jurisdiction of the courts of Geneva.